Hi Team,
We are facing a issue reg cpu"s failed in cell0 and Cell1 in EFI shell on HP integrity rx 7640 server. could you please have a look on it,how to solve this issue. On server, we have two cell boards. cell0 and cell1 , on cell1 we had 4 cpu's and on cell0 we had 3 cpu's.
we are login as MP and checked the Prcoesser status is showing available for all cell boards., but it is showing cpu failed error on EFI Shell.
The Server Model: HP Integrity rx 7640 server,
Please find the below logs.
MP MAIN MENU:
CO: Consoles
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Logs
SL: Show Logs
FW: Firmware Update
HE: Help
X: Exit Connection
[mp00226410017c] MP> co
Partitions available:
# Name
--- ----
0) Partition 0
Q) Quit
Please select partition number: 0
Connecting to OS Console: Partition 0
(Use <Ctrl-b> to return to main menu.)
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ppl=0 pec=0 pr/fr/gr sor/sol/sof = 0/0/0 0/0/0
unable to obtain monitor efi path
Unexpected return from vPar monitor crash dump
System reset due to panic
--------------------------------------------------------------------------------------------------------------------
ent log:
INFO:CPU0:MON:vPar Monitor version A.05.05 (1.0) started
INFO:CPU0:MON:Build string: @(#) $Revision: vmunix: B.11.31.0903_LR FLAVOR=perf
WARNING:CPU0:MON:cec_gen_get_proc_info: cpu not present or not functioning (1)
Above message repeats 3 time(s)
INFO:CPU0:MON:gen_proc_init: root_cell = 1
WARNING:CPU0:MON:cec_gen_get_proc_info: cpu not present or not functioning (1)
Above message repeats 11 time(s)
INFO:CPU0:MON:Completed IPMI initialization
INFO:CPU11:MON:CPU 0 in NO VP changed state from MPMON to MPRENDEZ for MPRENDEZ_FW
FATAL:CPU0:MON:panic: Bad News!
FATAL:CPU0:MON:[16:16:00 9/23/2018 GMT] Crash event detected: panic
FATAL:CPU0:MON:Panic detected by CPU 0
INFO:CPU0:MON:CPU 0 in NO VP changed state from MPMON to MPCRASH for MPCRASH_CPT_UPDATE
FATAL:CPU0:MON:IP Value Stack Trace [Image = (;)/stand/vpmon]:
FATAL:CPU0:MON: 0x6000000000060510
FATAL:CPU0:MON: 0x000000000000002B
FATAL:CPU0:MON:End of Stack
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Partition : 0
Active Cell List : 1 0
Total Active CPUs : 12
Total Active Memory : 81920 MB
Interleaved Memory : 81792 MB
NonInterleaved Memory : 128 MB
PROCESSOR MODULE INFORMATION
Cab/
Cell
Slot/ # of L3 L4 Family/
CPU Logical Cache Cache Model Processor
Cell Module CPUs Speed Size Size (hex.) Rev State
---- ------ ------- -------- ------ ------ ------- --- -------------
0 0/0/0 ------- -------- ------ ------ ------- --- Failed
0 0/0/1 4 1.42 GHz 6 MB None 20/01 A1 Active
0 0/0/2 4 1.42 GHz 6 MB None 20/01 A1 Active
1 0/1/1 ------- -------- ------ ------ ------- --- Failed
1 0/1/2 4 1.42 GHz 6 MB None 20/01 A1 Active
1 0/1/3 ------- -------- ------ ------ ------- --- Failed
CPU threads are turned on.
CPU pstates are turned on.
MEMORY INFORMATION for Cell 0 in Slot 0 of Cab 0
---- DIMM A ----- ---- DIMM B -----
DIMM Current DIMM Current
--- ------ ---------- ------ ----------
0 4096MB Active 4096MB Active
1 4096MB Active 4096MB Active
2 4096MB Active 4096MB Active
3 4096MB Active 4096MB Active
4 4096MB Active 4096MB Active
5 ---- ----
6 ---- ----
7 ---- ----
Active Memory on Cell 0 : 40960 MB
Interleaved Memory on Cell 0 : 40896 MB
NonInterleaved Memory on Cell 0 : 64 MB
Installed Memory on Cell 0 : 40960 MB
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