Hi hp support
when updating the firm ware using the hp smart firm ware update manager on windows 10
where i have extracted the firmware bundle from HP for a Integrity rx2800 i6 server i receive the following message in the install logs
cp032020 Online System, FPGA, ILO-3 MP and Power Monitor Firmware Windows Flash Component for HPE Integrity rx2800 i4/i6 and rx2900 i4/i6 Servers Update returned an error.
http://localhost:63001/index.html?BMN=1520549377586#/node/deploy-results/r/Session/s8318224851681/Node/N110h172h130h114/getdata
====== HP Smart Update Manager Installation Log ====== Source: cp032020.exe Version: 49.01 Log Date: 08/03/2018 18:11:28
iLO & Power Monitor Firmware Updating.
iLO Information : ErrorDescription: HTTP/s connect/open error
Job Unsuccessful. Firmware update command Unsuccessful
Detailed response: ErrorDescription: HTTP/s connect/open error
Job unsuccessful Retrying update using another IP on host running HPSUM
iLO & Power Monitor Firmware Updating.
iLO Information : ErrorDescription: HTTP/s connect/open error
Job Unsuccessful. Firmware update command Unsuccessful
Detailed response: ErrorDescription: HTTP/s connect/open error
Job unsuccessful Retrying update using another IP on host running HPSUM
iLO & Power Monitor Firmware Updating.
iLO Information : ErrorDescription: HTTP/s connect/open error
ErrorDescription: DNS lookup error
Job Unsuccessful. Firmware update command Unsuccessful
Detailed response: ErrorDescription: HTTP/s connect/open error
ErrorDescription: DNS lookup error
Job unsuccessful Retrying update using another IP on host running HPSUM
iLO & Power Monitor Firmware Updating.
iLO Information : ErrorDescription: DNS lookup error
ErrorDescription: DNS lookup error
Job Unsuccessful. Firmware update command Unsuccessful
Detailed response: ErrorDescription: DNS lookup error
ErrorDescription: DNS lookup error
Job unsuccessful Retrying update using another IP on host running HPSUM ERROR: Target was unable to retrieve firmware files from HP SUM host via HTTP. This could be due to port rx2800p_ilorom_02_00_03.bin being blocked by a firewall on HP SUM host. Update was attempted using the following IPs on the host running HP SUM: 10.*.*.56 192.168.56.1 localhost ::1
Revisions Active Pending ------------------------------------- iLO FW : 02.00.03 System FW : 02.68 MHW FPGA : 02.02 Power Mon FW : 02.09 PRS HW : 02.08 IOH HW : 02.02 Power Supply 1 : 02.01 Power Supply 2 : 02.01
-> Command successful.
The operation was not successful. --------------------------------------------------------------------------- End Session --------------------------------------------------------------------------- Setup utility completed.
Log Session End. [18:14:49]
Return Code (0) ======================================================
dns servers are available and configured in ilo, and all web access is wide open for the ilo vlan why does it fail on dns and show HTTP/s connect/open error
I’ve also tried the firm, ware update via the UP UX console via the command line and via the ILO 3 web interface and the smart update tool and all fail on dns and HTTP/s connect/open error
UP UX console command used
FW -url http://10.172.129.78/web-stack/cp032020.exe -force e and copied the bundle files to a local internal web server where the files can be downloaded
And with a valid ssl cert
FW -url https://${FQDN}/web-stack/cp032020.exe -force e
copied the all bundle files to a web server where the files can be downloaded via web browser